FAQs

 

What is this website about?

The www.smartmovenorthamptonshire.net website brings live and user focussed Northamptonshire travel information to the general public.

The Smart Map page of the website is home to live Northamptonshire focused travel information including live traffic congestion, live roadwork information and live car park occupancy information amongst others.

The Ways to Travel section of the website acts as the “One-Stop-Shop” for all Northamptonshire related travel information, providing you with access to information about all the different types of transport available to use across Northamptonshire.

Want to know what tools are available for you to use to optimise your travel experiences in Northamptonshire that can save you time, money and even improve your health? Visit the Being Smart section of the website to find out about these tools and how to use them. This section also provides some great advice for how you can optimise your travel experiences in Northamptonshire.

Visit the Discover the Area section on the website to find out what is going on in Northamptonshire and find out why Northamptonshire is a great place to live, work, learn and play in.

 

 

What is the “A Smart Move for Northamptonshire” initiative?

Northamptonshire County Council’s “A Smart Move for Northamptonshire” initiative is all about providing live travel information in ways that suit how people live their lives and embracing the growing importance and value of new technology.

Find out more the "A Smart Move for Northamptonshire" initiative here

 

 

What is the Smart Map and how do I use it?

The Smart Map is an interactive map that contains live Northamptonshire centric traffic and travel information which can help you when planning journeys in and around Northamptonshire.

The map contains:

  • Live Traffic Congestion Data – Find out what the current traffic conditions are like on Northamptonshire’s roads. Note: the way this data is calculated means that it is even more current than Google’s Live Traffic layer!
  • Incidents and Accidents - Live information about the latest Incidents and Accidents that have occurred on Northamptonshire’s road network and how they are likely to impact your journey.
  • Roadworks – Information about the location of current and future roadworks that will be on the road and how they are likely to impact your journey.
  • Live Car Park Occupancy – Find out whether there is a space for you to park your car in a Northamptonshire car park using the vacancy and percentage full information.
  • Live Variable Message Sign (VMS) Information – Find out what message is currently being displayed on the numerous roadside VMSs that are located across Northamptonshire’s road network. The messages on these signs can often help you when deciding what route to take for your journey.
  • “Show Traffic” button – Clicking this button displays Google’s live traffic congestion data for real-time traffic conditions on major roads and highways. This is useful to see the live traffic conditions on roads that aren’t covered by Northamptonshire’s bespoke Live Traffic Congestion Data feed. (see "Live Traffic Congestion Data" above for more information)

Click on the different icons on the filter bar (on the left side of your screen) to activate the different data sets above.

Once activated, information icons will appear on the map for each of the different filters. Click on the information icons on the map for detailed information relating to the specific icon and its location on the map.

 

 

Where can I find live traffic data on the website?

On the Smart Map page

 

 

Where can I find live bus time information for Northamptonshire bus services?

Click the link on the Live Northamptonshire Bus Times page.

 

 

What live information does the Smart Map have on it and what do the different icons mean?

The Smart Map contains:

  • Live Traffic Congestion Data – Find out what the current traffic conditions are like on Northamptonshire’s roads. Note: the way this data is calculated means that it is even more current than Google’s Live Traffic layer!
  • Incidents and Accidents - Live information about the latest Incidents and Accidents that have occurred on Northamptonshire’s road network and how they are likely to impact your journey.
  • Roadworks – Information about the location of current and future roadworks that will be on the road and how they are likely to impact your journey.
  • Live Car Park Occupancy – Find out whether there is a space for you to park your car in a Northamptonshire car park using the vacancy and percentage full information.
  • Live Variable Message Sign (VMS) Information – Find out what message is currently being displayed on the numerous roadside VMSs that are located across Northamptonshire’s road network. The messages on these signs can often help you when deciding what route to take for your journey.
  • “Show Traffic” button – Clicking this button displays Google’s live traffic congestion data for real-time traffic conditions on major roads and highways. This is useful to see the live traffic conditions on roads that aren’t covered by Northamptonshire’s bespoke Live Traffic Congestion Data feed. (see "Live Traffic Congestion Data" above for more information)

 

 

How can I report an issue that I have discovered with a road and/or pavement (highway) in Northamptonshire?

Use Street Doctor

Street Doctor is the easy-to-use, interactive online service where you can report and track any highway issues that you encounter whilst on your travels around Northamptonshire.

Some problems cannot be reported through Street Doctor because they are the responsibility of other organisations.

Click here to find out what these issues are.

Please read these before reporting a problem on Street Doctor 

 

 

How can I report a technical issue with the website?

Visit the Contact Us page of the website and fill in the submission box.

 

 

How can I comment on the information that is on the website?

Visit the Contact Us page of the website and fill in the submission box.

 

 

How can I request to have information uploaded to the website?

Visit the Contact Us page of the website and fill in the submission box.

 

 

How can I tailor the Live Northamptonshire Bus Information Map so it automatically zooms to where I live every time I open it?

Once on this website, drag the map to find your home location and click the teardrop pin in the top right hand corner of the map to "Set home position". This will set the location that your map will open to every time you return to the website rather than defaulting to Cambridge.

 

 

How can I save my favourite (most-used) bus stops to the Live Northamptonshire Bus Information Map so that I can easily find them on the website?

Once on the website, click on a bus stop and add it to your favourites by clicking the star icon on the real-time departure box that pops up. This will allow you to quickly and easily access it next time you visit the website by clicking the star icon on the top right hand corner of the map.